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Terms of Service

Version of October 8, 2026. These terms are the contract for Feedpipe. The service is provided by the US limited liability company named on the Company page.

1. Agreement

You agree to these terms when you create an account, connect a feed, or pay for a plan. No separate signature is required. If you use Feedpipe for a company, you confirm that you can bind that company.

The service is for business use. It is not a consumer marketplace, and we do not sell the shop’s goods.

2. The service

Feedpipe reads a shop feed you point us to (YML, products XML, or CSV), stores a snapshot of name, price, stock, SKU, and link, and returns that snapshot when an agent searches. Collection runs about once an hour. Search reads the latest successful snapshot and returns a short list of matching items.

A price in the response is the price from your feed. It is not a promise by us to sell the product, and it is not a quote we make to your customer. Words an agent adds beyond the returned fields are the agent’s, not ours.

3. Accounts and keys

You need an account to connect a shop. The agent key is shown once, after the email address is confirmed. You keep that key. Anyone who has the key can search that shop’s snapshot. If a key is exposed, revoke it in the cabinet and issue another.

4. Your feed

You provide a feed URL you have the right to share. You keep the right to the catalog. You give us a limited right to collect it, store the snapshot, and return it through search for as long as the account exists. We do not claim ownership of the products, prices, or copy in the feed.

If the snapshot is older than the configured age, the response can mark the catalog stale. That flag means the price should be checked. It does not change this contract.

5. Acceptable use

Do not use Feedpipe to break the law, to probe or overload the service, to share a key you do not control, or to submit a feed you are not allowed to collect. Do not put a password in the feed URL. We may suspend an account that does this, and we will tell you the reason unless the law stops us.

6. Plans

Limits use the UTC calendar month. Products are the active rows in the feed. Search calls count for the month. A product card and the tool schema do not count as searches.

  • Free — $0, 1 shop, 1,000 products, 1,000 searches.
  • Starter — $29 per month, 1 shop, 5,000 products, 10,000 searches.
  • Pro — $99 per month, 5 shops, 15,000 products, 100,000 searches.
  • Agency — $249 per month, 10 shops, 50,000 products, 1,000,000 searches.

If the price on the pricing page at the moment of payment differs from this list, the price on the page applies. Charges are in US dollars.

7. Billing, renewal, and cancellation

Free starts at registration, with no charge. A paid plan starts after WayForPay confirms the payment and lasts for the paid month. The charge then repeats each month until you cancel in the cabinet.

Cancellation keeps the paid plan until the end of the month already paid. The next month is not charged. Fees for a month that has started are not refunded, except as stated under Liability. When the monthly limit is used up, search refuses further calls until the next month or until you move to a higher plan.

WayForPay accepts the card. Feedpipe does not store the full card number.

8. Liability

We provide the service within the paid plan. We are not responsible for a wrong price in the shop’s catalog, for words an agent says beyond the returned item fields, or for the feed being down on the shop’s side.

If a paid period was charged and the service was not provided because of us, write from the account email. We will refund that period or extend the plan by the same length. Except for that refund, our total liability for a claim is limited to the fees you paid us for Feedpipe in the three months before the claim.

The service is provided as available. We do not warrant that every collection will succeed or that search will be uninterrupted.

9. Privacy, law, and changes

How we handle email, the feed, and payment records is in the Privacy Policy. Cookies are listed on the Cookie page. These terms are governed by the laws of the state of formation listed on the Company page, excluding conflict-of-law rules. Disputes are heard by the state or federal courts of that state.

We may update these terms by posting a new version on this page. The new version applies to the next payment or, if you are on the free plan, 14 days after posting. A month already paid stays on the version in effect on the day it was paid.